Introduction to Chatvox
What Chatvox is, how agents, knowledge, and deployments fit together, and where to go next in these docs.
Chatvox is a platform for building and deploying AI agents. An agent learns from your content, answers your customers in conversation, and can take actions such as collecting a lead or notifying your team.
How Chatvox fits together
Your team
Everything in Chatvox belongs to a team: your agents, your billing plan, and your credits. You can invite teammates and give each one a role.
Agents
An agent is an AI assistant with a name, instructions, and an AI model. Each team can have several agents, for example one for support and one for sales.
Knowledge
Knowledge sources are what your agent learns from: your website, sitemaps, files, text, and question-and-answer pairs. Your agent uses them to answer questions about your business.
Deployments
Deployments are the channels where customers talk to your agent: a web widget on your site, a public chat page, or WhatsApp.
On top of that, you can give your agent actions to collect leads, search the web, send Slack notifications, or call your own API, and turn on human handoff so your team can step into a conversation.