Websites and URLs
Find pages across your website and choose which to add, or add one page directly.
In your agent, go to Build > Knowledge and choose the Website tab in Add knowledge. Select how you want to add pages:
| Option | Use it to |
|---|---|
| Whole site | Find pages on your site, then choose which pages to add. |
| Sitemap | Add every page listed in your sitemap. |
| One page | Add a single page. |
Add pages from a whole site
Enter your site's address
Enter your site’s address, such as www.example.com, then select Find pages.
Choose pages
Chatvox lists the pages it found. Choose the pages you want your agent to learn from. Use the filter to find a page. Pages already in your knowledge are marked Already added and are skipped.
Add them
Select the Add N pages button. The number shows how many new pages you selected, such as Add 3 pages. Chatvox queues those pages for training.
The address you entered appears in the list if Chatvox finds that page. It is not added unless you select it. The selection count shows selected pages out of all discovered pages. Pages marked Already added count toward the total but cannot be selected. The Add N pages button counts only the new pages you selected.
Add one page
Select One page, enter the full address of a page, such as www.example.com/page, and select Add page. Chatvox adds only that page. It does not follow links from it.
Use this for a page that is not linked from your site, or to add one page without searching the whole site.
Tips
- Pages that need a login can’t be read. Copy their content into a Text source instead.
- Content that only appears after clicking, such as tabs or accordions, may not be picked up. Check the agent’s answers in the Playground.
- When your website changes, retrain the pages so your agent has the latest version.