Managing Knowledge Sources
Review, search, retry, and delete the knowledge sources your agent learns from, and check their training status.
In your agent, go to Build > Knowledge. The Sources list shows every source with its Name, Size, Last sync, and Status.
Source status
| Status | Meaning |
|---|---|
| Queued | Waiting to be trained. |
| Scanning | Reading the page or file. |
| Processing | Preparing the content for search. |
| Embedding | Making the content searchable. Shows a percentage while it runs. |
| Ready | Trained. Your agent uses it in answers. |
| Failed | Couldn’t be trained. See below. |
Fix a failed source
A failed source shows Needs attention. Hover over the hint to see why it failed, for example a page that couldn’t be reached or a scanned PDF.
After fixing the cause, select Retry on the source. To retry every failed source at once, select Retry all.
Find sources
- Search sources…: find a source by name.
- All types: show only one type, such as files or Q&A.
Bulk actions
Select several sources, then open Bulk actions:
- Retrain selected: train the selected sources again. See Retraining Knowledge.
- Delete selected: remove them.
Delete a source
Select Delete on a source and confirm. Your agent stops using it right away, and the storage it used is freed.
Knowledge base summary
The Knowledge base panel shows how much storage you’re using out of your plan’s allowance, and how many sources you have of each type: Files, URLs, Text, and Q&A.