Retraining Knowledge

Keep your agent up to date by retraining its sources when your website or documents change, manually or automatically.

Your agent learns from a copy of your content made when the source was trained. If the original changes, such as an updated pricing page, retrain the source so your agent has the latest version.

Retrain everything

In your agent, go to Build > Knowledge and select Retrain Agent in the Knowledge base panel. Every source is reprocessed. While it runs, the button shows Training in progress….

Retrain some sources

In the Sources list, select the sources you want, then choose Bulk actions → Retrain selected.

Retrain automatically

Turn on Auto-retrain to have Chatvox check your sources for updates every 24 hours.