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Appearance

Customize how your public chat page looks, including the logo, theme style, accent color, and typing indicator.

In your agent, go to Deploy → Public Chat and select the Appearance tab. The Live preview shows unsaved changes, and you can switch between Desktop and Mobile. Messages are turned off in the preview.

Branding

  • Chat logo: your logo, shown at the top of the page. Upload an image up to 1 MB.
  • Logo shape: choose Square for a logo mark or icon, or Rectangle for a wide logo with your company name.
  • Accent color: the color used for buttons and highlights, as a hex value such as #101828.

Theme style

Choose the page’s overall look:

Theme Look
Light Light background
Dusk Soft dark background
Midnight Deep dark background

Typing indicator

Shows an animation while the agent is writing its reply.