Web Search
Let your agent search the web in real time for information that isn't in its knowledge sources.
Web Search lets your agent look things up on the web, for questions your knowledge doesn’t cover, such as recent news, current prices, or public facts that change.
The agent always checks your knowledge first. Each web search uses additional credits.
To add it, go to Build > Actions, select Create action, and choose Web Search.
When to use
Describe the questions that should send the agent to the web, for example:
Search the web for recent news, current prices, or public facts that may have changed.
Included domains
Leave this empty to search the whole web, or limit the search to specific sites. Enter one domain per line, up to 20. Subdomains are included.
example.com
docs.example.comAnswers
Show source links adds links to the pages the agent used at the end of answers that use web results.
Channels
Web Search can run on the Web widget, Public Chat, and WhatsApp. It doesn’t run in API conversations. See Where actions run.