Zapier, Make, and n8n

Connect Chatvox to thousands of apps without code using Zapier, Make, or n8n, with webhooks for events and API calls to chat with agents.

You can connect Chatvox to Zapier, Make, n8n, and similar tools in two directions:

Chatvox → your tools: a webhook starts a workflow when something happens, for example to add new leads to a Google Sheet or post handoff requests in Microsoft Teams.
Your tools → Chatvox: an HTTP request uses the REST API, for example to ask an agent a question from a form or email.

Start a workflow from a Chatvox event

Create the trigger

Create a Zap with the Webhooks by Zapier trigger and choose Catch Hook. Copy the webhook URL Zapier gives you.

Add it to Chatvox

In Chatvox, go to Team settings → API & webhooks → Add webhook. Paste the URL, choose the agent and events (for example Lead created), and save.

Send a test event

In Chatvox, select Send test event from the webhook’s … menu. In Zapier, select Test trigger to load it.

Add your actions

Map fields such as data.lead.name and data.lead.email into the apps you want to update.

Create the trigger

Create a scenario that starts with Webhooks → Custom webhook. Add a webhook and copy its address.

Add it to Chatvox

In Chatvox, go to Team settings → API & webhooks → Add webhook. Paste the address, choose the agent and events, and save.

Learn the data structure

In Make, select Run once. In Chatvox, select Send test event from the webhook’s … menu so Make learns the fields.

Add your modules

Map fields such as data.lead.email into the next modules.

Create the trigger

Add a Webhook node, set the HTTP method to POST, and copy its Production URL. Your n8n instance must be reachable over HTTPS from the internet, so n8n Cloud or a self-hosted instance on a public domain works, but localhost doesn’t.

Add it to Chatvox

In Chatvox, go to Team settings → API & webhooks → Add webhook. Paste the URL, choose the agent and events, and save.

Activate and test

Activate the workflow, then select Send test event in Chatvox.

Verify the signature (optional)

To reject fake requests, add a Code node that checks the signature as described in Verifying Webhooks. Turn on Raw Body in the Webhook node’s options so the body matches what Chatvox signed.

Call Chatvox from a workflow

Use the tool’s HTTP request step to call the REST API:

Setting	Value
Method	`POST`
URL	`https://my.chatvox.co/api/v1/agents/AGENT_ID/messages`
Header	`Authorization: Bearer cvx_your_key`
Header (recommended)	`Idempotency-Key`: a value that’s unique for each run, such as the trigger’s record or message ID
Body (JSON)	`{"message": "Text to send to the agent"}`

The Idempotency-Key header stops a retried step from sending the same message twice. See Retry safely.

The agent’s answer is in reply.content in the response. In Zapier use Webhooks by Zapier → Custom Request; in Make, HTTP → Make a request; in n8n, the HTTP Request node.

Create a separate API key for each tool, and use Selected agents to limit what it can reach.