The best AI agents start with boring discipline: pick the source material that actually answers customer questions, remove duplicates, and make ownership clear before launch.
Start with answer quality
Do not start by crawling everything. Start with pricing, implementation docs, support policies, and the pages your team already trusts. Then expand based on unresolved conversations.
Create a refresh habit
Assign a recurring review for high-risk content like pricing, legal claims, integrations, and plan limits. The workflow matters as much as the first upload.