Integrations
Connect your AI chatbot to Slack, Salesforce, WhatsApp, and thousands of other apps, so leads, alerts, and support requests never get lost between a chat and the follow-up.
Slack and Salesforce
01
Get a Slack message when a visitor leaves their details, asks to talk to a person, or needs something urgently. Your team can step in while the customer is still on your site.
02
New leads appear in Salesforce automatically, with a summary of the conversation. Customers who need help get a support case and a reference number before they leave the chat.
Custom connections
If your business runs on its own system, a developer can connect it to Chatvox. Then your agent can look things up and get things done for customers during the chat.
A few examples of what businesses connect:
Automations
Use tools like Zapier to reach thousands of apps without code, or have a developer build Chatvox into your own product.
01
Many online stores, booking systems, and help desks offer a ready-made connection (called MCP). Plug it in and choose exactly what your agent is allowed to do.
02
Send every new lead or handoff to thousands of apps, like your CRM, a spreadsheet, or your email tool, without writing code.
03
Put your agent inside your own app or website, and keep what it knows up to date automatically.
Which to use
Most businesses start with Slack or Salesforce. The other options are there when you need something more.
| You want to… | Use | What happens |
|---|---|---|
| Know right away when a good lead comes in | Slack | Your team gets a message while the visitor is still on your site |
| Stop copying leads into your CRM | Salesforce | New leads and conversation summaries appear automatically |
| Make sure support requests get followed up | Salesforce | The customer leaves the chat with a case number |
| Answer questions about orders or bookings | Ready-made connection | Customers check their own order or booking in the chat |
| Send leads to a spreadsheet or email tool | Zapier, Make, or n8n | Every new lead lands where you need it |
| Connect your own software | Custom connection | Your agent can look things up and update records |
| Put the agent inside your own app | Developer API | Customers chat without leaving your product |
In action
Your agent uses these connections while it’s chatting, to alert your team, save a lead, or open a support case at exactly the right moment.
Switch on what you need for each agent, and turn anything off at any time.
Asks for contact details once a visitor is clearly interested, not the second they arrive, so more people are happy to share them.
Get a Slack message the moment someone leaves their details or asks to talk to a person, while they’re still on your site.
New leads appear in Salesforce automatically, with a short summary of the conversation attached.
When a customer needs your team, the agent opens a case and gives them a reference number before they leave.
A developer can link your agent to your own software, so it can check an order, book an appointment, or update a record during the chat.
Many online stores and booking systems offer a ready-made connection. Plug it in and choose exactly what your agent is allowed to do.
Integrations FAQ
Slack and Salesforce connect in a few clicks. You can reach thousands of other apps through Zapier, Make, or n8n, use the ready-made connections many stores and booking tools offer, or have a developer connect your own software.
Not for Slack or Salesforce. You just sign in and choose what should happen. Zapier and similar tools don’t need code either. A developer only helps when you want to connect your own custom software.
Yes. From the Starter plan, the same AI agent that chats on your website can answer your customers on WhatsApp.
Slack, Salesforce, WhatsApp, and ready-made connections are available from the Starter plan. Zapier, Make, n8n, and the developer API are available from Standard.
Yes. Connections are set up for each agent, so your sales agent can send leads to Salesforce while your support agent alerts a Slack channel.
Yes. You choose which actions each agent can take and where it can take them: on your website, your chat page, or WhatsApp. You can switch any of them off at any time.
Start with Slack or Salesforce today, and add more connections as your business grows.
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