AI chatbot questions business owners ask us most.

Chatvox is an AI chatbot platform. It gives your business an AI agent that answers customer questions using your own website and documents. It can chat on your website, on a page you share, or on WhatsApp, and it can collect leads and tell your team when someone needs a person.

Any business that answers the same questions again and again, or wants more leads from its website. It’s used for customer support, sales, marketing, and helping new customers get started.

No. If you can fill in a form and copy and paste, you can set up Chatvox. The only time a developer helps is when you want to connect your own custom software.

Create a free account, give your agent a name, add your website or documents, and choose your colors. Then put it on your site or share its link, and read the conversations to see how it’s doing.

Your website, PDFs, Word and text files, pasted text, and questions and answers you write yourself. Most businesses start with their website.

No. Enter your website address and Chatvox finds your pages. You choose which ones your agent learns from.

Usually just a few minutes. You can watch the progress, and you’ll see straight away if a page couldn’t be read.

Update your content and refresh your agent with a click, so it always gives customers current answers.

Yes, depending on your plan: about 200 pages of text on Free, about 5,000 on Starter, 10,000 on Standard, and 20,000 on Pro. That’s plenty for most businesses.

On your website as a chat box, on a branded chat page you can share anywhere, and on WhatsApp (Starter plan and up).

Copy a short snippet from Chatvox and paste it into your site, just like adding Google Analytics. It works with WordPress, Shopify, and most other website builders.

The chat page is great when you don’t want to touch your website. Link to it from emails, social media, your help center, or a QR code.

Yes. You can give each place its own greeting, suggested questions, and look.

Not if you don’t want them to. You can lock your chat to your own websites, so it only appears where you’ve approved it.

It can collect contact details, look things up on the web, hand a conversation to your team, send alerts to Slack, add leads and support cases to Salesforce, and connect to your own systems. You switch each one on or off.

Actions start on the Starter plan, which includes 5. Standard includes 8 and Pro includes 12. Handing conversations to your team is available from Standard.

Yes, on Standard and up. When a customer asks for a person, your team is notified and can take over the chat.

You have options. Zapier, Make, and n8n reach thousands of apps without code (Standard and up). Many stores and booking tools offer a ready-made connection, and a developer can link your own systems.

You choose a monthly plan based on how many conversations you expect. Each plan includes a set number of AI replies, agents, and team members. There are no per-user fees.

The Free plan includes 50 AI replies a month and one agent that can chat on your website or a shareable page. No credit card needed. Free agents are removed after 14 days without use.

Yes. On paid plans you can add extra replies, extra agents, or white-label branding, and turn on automatic top-ups so your agent never runs out.

Yes. Set a limit for each agent, so one busy agent can’t use up your whole allowance.

Yes. White-label is an add-on for paid plans that removes the Chatvox name from your chat, so it looks entirely your own.

Yes. Invite colleagues to your account and choose what each person can do, from full control to view-only.

You can turn on two-step sign-in for extra protection. Your chat can be locked to your own websites, and public chats are protected against spam and abuse.

Send us a request from inside your account, add screenshots if they help, and our team will get back to you.