---
title: "General settings"
description: "Configure the web widget's install script, avatar, and channel instructions from the General tab of the widget settings."
seo:
  title: "Web Widget General settings"
---

Open your agent, go to **Deploy → Web Widget**, and select the **General** tab.

## Install Widget

Copy the install script and your **Agent ID** here. See [Installation](/docs/deployments/web-widget/installation) for where to paste it.

## Widget avatar

The avatar is the image shown for your agent inside the chat. Upload an image (up to 1 MB) and crop it to a square. The widget shows it as a circle.

To go back to the default, remove the avatar and save.

## Additional instructions

Add instructions that apply only to the web widget. They're added after the agent's main [instructions](/docs/agents/instructions), which stay active.

Use this for things that only matter on your website, for example:

> When visitors ask about pricing, link them to our pricing page at /pricing.

## Related settings

These settings are managed elsewhere but also affect the web widget:

- **Conversation history**: whether a visitor's conversation is kept when they reload the page. See [Agent Settings](/docs/agents/settings#conversation-history).
- **Human handoff**: whether visitors can ask to talk to a person. See [Human Handoff](/docs/human-handoff).