---
title: "Behavior"
description: "Customize the content of your public chat page: the hero title and subtitle, first response, suggested prompts, and sidebar links."
seo:
  title: "Public Chat Behavior"
---

In your agent, go to **Deploy → Public Chat** and select the **Behavior** tab.

## Hero title and Subtitle

The heading and short description visitors see before they start chatting.

- **Hero title**: for example, "How can I help you today?" Up to 120 characters.
- **Hero subtitle**: describe what people can ask about. Up to 240 characters.

## First response

The first message from your agent when a conversation starts.

## Suggested prompts

Short questions shown as buttons, so visitors can start with a tap. Select **Add prompt** to add one, and drag rows to reorder them. Keep the list short.

## Sidebar links

Links shown in the page's sidebar, such as your pricing page, docs, or support. Select **Add link**, then enter:

- **Label**: a short name, up to 40 characters, such as "Pricing".
- **URL**: a full link starting with `https://`, such as `https://example.com/pricing`.

You can add up to 8 links. Drag them to set their order.